Shipping and Returns

Shipping Information

We offer shipping across the UK and internationally. All orders are carefully packaged to ensure your hair arrives in perfect condition.

• Standard UK Delivery: 3–5 business days
• Express UK Delivery: 1–2 business days
• International Shipping: 7–14 business days depending on destination

Orders are processed within 1–2 business days. You will receive a tracking number once your order has been dispatched.

Free Shipping

We offer free standard UK shipping on all orders over £100.

Returns

We want you to love your purchase. If you are not completely satisfied, we accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and in the same condition as received.

Non-Returnable Items

• Items that have been worn, washed, or altered
• Items without original packaging
• Sale or discounted items

How to Return

To initiate a return, please contact us at support@rennicksluxehair.co.uk with your order number and reason for return. Our team will guide you through the process.